by andrey_487m41h7 | Aug 24, 2015 |
Audi UK Research, journeys and strategy Insight: Profound opportunities can emerge when research is able to explore the breadth of the user journey from start to finish The problems and opportunities that organisations choose to address can sometimes appear...
by andrey_487m41h7 | Nov 24, 2014 |
HSBC: Money Manager Usability consultancy and behavioural research Insight: Making a product usable doesn’t necessarily mean that it’s useful. Usability testing with users during development is a good idea. However, when the real-world needs and...
by andrey_487m41h7 | May 28, 2013 |
Cineworld: eCommerce Website Streamling interaction design Insight: Ironing out wrinkles in user journeys and improving visual design resulted in a 20% increase in online sales Prior to starting on this project to re-vamp and improve Cineworld’s eCommerce...